Question 1

How do I know if I need a roof repair or a full replacement?

Accepted Answer

If the damage is isolated and your roof is under ~15–20 years old, a repair is usually the right call. If your roof is 20+ years old, leaking in multiple spots, or showing widespread shingle deterioration, replacement is typically more cost-effective. A free inspection gives you a clear, honest answer — we won't push you toward replacement if a repair will solve it.

Question 2

Is the roof inspection really free?

Accepted Answer

Yes, for homeowners in our service area. There's no obligation and no pressure to buy anything. We believe an informed homeowner makes better decisions.

Question 3

How long does a roof replacement take?

Accepted Answer

Most residential replacements are completed in 1–3 days depending on roof size, pitch, and weather. We'll give you a specific timeline in your written estimate.

Question 4

Do you help with insurance claims for storm damage?

Accepted Answer

Yes. We document storm and hail damage with photos, provide a scope of work, and can meet with your insurance adjuster on-site to make sure all damage is accounted for in the settlement.

Question 5

Are you licensed and insured?

Accepted Answer

Licensed & Insured — TN Contractor License #TEST-000000 (SAMPLE DATA — NOT A REAL LICENSE, replace before launch) [PLACEHOLDER — VERIFY] Replace with the actual TN contractor license number before launch. Verify at the Tennessee Board for Licensing Contractors public lookup.

Question 6

Do you offer financing?

Accepted Answer

Yes — [PLACEHOLDER — VERIFY financing partner and terms] Financing options are available — ask during your free inspection and we'll walk you through what's offered.

Question 7

What areas do you serve?

Accepted Answer

We're based in Bartlett, TN and serve a ~30 miles from Bartlett, TN, covering Shelby County (TN), DeSoto County (MS), and surrounding areas. Some areas require confirming licensing or are at the edge of our service radius — call us to confirm we can reach you.

Question 8

What roofing materials do you install?

Accepted Answer

Architectural and 3-tab asphalt shingles, designer shingles, standing-seam metal roofing, and commercial flat-roof systems including TPO, EPDM, and modified bitumen.

Question 9

Is there a warranty on your work?

Accepted Answer

Yes — [PLACEHOLDER — VERIFY warranty terms and coverage] Material warranties come from the manufacturer; workmanship coverage is detailed in your estimate before any work begins.

Question 10

How do I schedule an inspection?

Accepted Answer

Call us at 111-222-3333 or fill out the form on our Contact page. We'll reach out to schedule a time that works for you.

Question 11

What happens after I submit the inspection form?

Accepted Answer

We review your request, call you to schedule a convenient time, inspect your roof, and give you a clear, honest report — free, with no obligation. You decide what to do next.

Question 12

Do you work on commercial roofs?

Accepted Answer

Yes. We handle flat and low-slope commercial roofing including TPO, EPDM, modified bitumen, and coated metal, for small-to-mid commercial properties in our service area.

Roofing Questions, Answered

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